Proposal of a methodology for the evaluation of the quality of attention to the pediatric patient with cancer in the Primary health care

Abstract

The quality of attention is fundamental in any health level, is considered to be a maltreatment event non-offering a quality attention to pediatric patients with chronic illness, as it is the pediatric cancer. According to the review carried out by the authors it didn't find instruments to evaluate quality of attention to oncopediatric patient with structure indicators, process and results in the Primary health care. It is decided to design a methodological guide from a diagnosis carried out in Ciego de Avila with the aim of evaluating the quality of attention to patient in pediatric age with cancer in this level. The methodology was designed in three stages: preparation of the assessing process, assessing process and monitoring. It is validated by experts' criteria and by pilot test. An instrument is proposed that diagnose the main problems that attempt against the quality of the attention to pediatric patient with cancer in the Primary health care. Actually, the quality of services is a fundamental goal of Public health Department, so that's why the instrument that is proposed can be generalized to evaluate and to generate actions of progress in the attention to the oncopediatric patient in Ciego de Avila.